The hotel offers amenities for your comfortable stay and unforgettable experiences
Refreshing Pool
“The pool area was a lovely place to relax and unwind, providing a nice escape with a bar offering refreshing cocktails.” view full review
Comfortable Stay
“Our room on the 17th floor provided a stunning city view, and the complimentary water made us feel welcomed.” view full review
Effortless Check-in
“The check-in process was seamless, and they kindly stored our luggage for a week while we explored the countryside.” view full review
Convenient Amenities
“Having a fridge in the room would have been helpful, but searching for one added a little adventure to our stay.” view full review
General
No smoking on site
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Paid valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Swimming pool
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Curtains
Show more
Location
145 Richmond Street West,
Toronto,
Canada,
M5H 2L2,
Ontario
Map view
145 Richmond Street West,
Toronto,
Canada,
M5H 2L2,
Ontario
City landmarks
290 Bremner Blvd
CN Tower
1.1
km
Aquarium
Ripley's Aquarium of Canada
1.1
km
Shopping Area
CF Toronto Eaton Centre
810 m
Market
St. Lawrence Market
1.5
km
Museum
Royal Ontario Museum
2.1
km
Baseball Stadium
Rogers Centre
1.3
km
Stadium
Hockey Hall of Fame
1.0
km
235 Queens Quay W at Lower Simcoe St.
Harbourfront Centre
1.4
km
Gallery
Art Gallery of Ontario
1.1
km
40 Bay St
Pro sports game
1.1
km
9 Trinity St
Distillery historic district
2.1
km
Stadium
Scotiabank Arena
1.2
km
Square
Yonge-Dundas Square
1.1
km
Public Building
Ontario Legislative Building
700 m
Museum
Textile Museum of Canada
640 m
Museum
Bata Shoe Museum
2.3
km
Museum
Mac Kenzie House Historic
1.2
km
60 Queen St W
Old City Hall
630 m
317 Dundas St W
The AGO, Art Gallery of Ontario
1.0
km
250 Fort York Blvd
Fort York National Historic Site
2.8
km
Mall
Brookfield Place
650 m
Museum
The Grange
1.0
km
Church
Church of the Holy Trinity
880 m
Park
Hto Park
1.8
km
Park
Allan Gardens
2.2
km
Nearby
Square
Nathan Phillips Square
490 m
Public Building
Toronto City Hall
460 m
Public Building
Osgoode Hall
340 m
Monument
Campbell House Museum
210 m
100 Queen St W
South African War Memorial
210 m
Restaurants
The Keg
250 m
165 York St
Estiatorio VOLOS
200 m
133 Richmond St W
Momofuku Noodle Bar Toronto
190 m
190 University Ave Ground Floor
Drake One Fifty
250 m
150 York St
Short & Sweet Bakeshop
250 m
111 Richmond St W
nutbar
300 m
111 Richmond St W
Bluenose Lobster
300 m
111 Richmond St W Inside Assembly Chef's Hall
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean rooms
friendly staff
limited dining
expensive parking
7.8/10
Very good
Rooms
8.0
Location
8.9
Service
8.4
Dining
7.0
Guest reviews
7.8/10
based on 10 reviews
4/5
based on 3969 reviews
7.9
7.9/10 based on 1064 reviews
#50 of 142 hotels in Toronto based on Tripadvisor
Gerald
United Kingdom,
April
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms were very clean but lacked some essential amenities like chairs, making it a bit inconvenient. The ongoing construction was a downside. However, the service was outstanding, with the staff being accommodating and offering compensations for inconveniences. The location was fantastic, close to various attractions and amenities, although the wait time for check-in was a bit bothersome. The dining options were simple but convenient, standing out as the highlight of my stay.
Rooms
7.0
The rooms were very clean, but there was only a bed without chairs except for a computer chair.
Service
9.0
The friendly and courteous service made a significant positive difference, and the staff went above and beyond to make up for inconveniences.
Location
9.0
The hotel's location was fantastic, right in the heart of Toronto, within walking distance of many attractions and amenities.
Dining
8.0
The dining experience was fairly simple but convenient, especially on departure day, serving as a highlight of my 4-night stay.
Facilities
8.0
The hotel facilities met expectations, providing basic but functional amenities for a comfortable stay.
Colin
United Kingdom,
March
2024
7.8/10
The hotel offers pretty decent rooms like any other Hilton Property, very comfortable with lovely beds and views. However, the location within the financial district may feel a bit like a concrete jungle, leading to some navigation challenges. Overall, a relaxing stay with good proximity to downtown attractions.
Rooms
8.0
The rooms were comfortable and had lovely views.
Service
9.0
The staff was very accommodating, attentive, and friendly.
Location
7.0
The central location is within walking distance of many downtown venues, but the concrete jungle ambiance in the financial district can be disorienting.
Dining
7.0
The dining experience was good overall, though some meals were tough.
Facilities
8.0
The hotel facilities met expectations for a Hilton property.
Patricia
United Kingdom,
December
2023
7.2/10
The hotel offers rooms at a very good price for downtown Toronto with slow plumbing but boasts a fantastic view of the CN Tower just a 15-minute walk away. The rooms are very spacious and provide a great city view, including a good view of the CN Tower.
Rooms
8.0
The rooms are spacious and have a great city view, including a view of the CN Tower.
Service
9.0
The staff was 10/10 helpful, parking was taken care of easily with their valet service, and they were very friendly throughout.
Location
8.0
The hotel is within walking distance to the Eaton Centre and Rogers Centre, making it convenient for shopping and entertainment. Close to sporting events and theaters.
Dining
5.0
The dining experience was subpar with limited vegan options and high prices, surprising for a property of this size and stature.
Facilities
6.0
The facilities are basic, with common drinks that can be found elsewhere, and they are located in the lobby area.
William
United States,
November
2023
8.6/10
I absolutely loved my stay at this hotel! The view of the CN Tower from both the bathroom and the bedroom was simply stunning. Even with the AC set to the coldest, the room stayed warm and cozy all night. The service was top-notch, with the manager being incredibly friendly and helpful, especially when arranging parking. The location was ideal, close to the subway, Queen West, and a plethora of fantastic shopping and dining options. The dining experience had a great selection of items but could use some improvement with more options. Overall, a wonderful experience with just a few minor drawbacks.
Rooms
9.0
The rooms with the CN Tower view were amazing and cozy. Fantastic value for the price!
Service
9.0
The staff went above and beyond, making sure we had everything we needed and providing exceptional service.
Location
10.0
The hotel's location was superb, close to all the major attractions, museums, restaurants, and the subway. Simply perfect!
Dining
7.0
The dining experience was good with some room for improvement. The selection of items was nice, but could use more variety.
Facilities
8.0
The facilities were excellent and added to the overall comfort of my stay.
Andrew
United Kingdom,
October
2023
8.4/10
The hotel is in a great location, within walking distance to CN Tower, Rogers Centre, and Ripley's Aquarium. The rooms are clean and comfortable, albeit a bit dated, with a partially obstructed view of the CN Tower and university blvd. The service was friendly and accommodating, although an initial valet parking charge issue was quickly resolved. The dining experience was satisfactory with standout Italian pasta. The hotel facilities are well-kept, offering a pleasant stay overall.
Rooms
8.0
The rooms are clean and comfortable, despite being a bit dated.
Service
9.0
The service was friendly and accommodating, with a quick resolution to any issues.
Location
10.0
The hotel is in a great location, walking distance to major attractions and restaurants.
Dining
7.0
The dining experience was satisfactory with standout Italian pasta.
Facilities
8.0
The facilities are well-kept, ensuring a comfortable stay.
Edgar
United States,
October
2023
8.0/10
The hotel is in a prime location, within walking distance of major attractions, making sightseeing convenient. The rooms were spacious and modern, providing a comfortable stay. However, the delayed check-in process caused some inconvenience, and the dining options could be improved.
Rooms
8.0
The rooms were very large and provided a comfortable stay.
Service
7.0
The service was friendly, courteous, and professional overall, but the delayed check-in caused some chaos.
Location
9.0
The location was fantastic, central for sightseeing and close to major attractions.
Dining
8.0
The dining experience offered top-notch Indonesian dishes, but making reservations was necessary.
Facilities
8.0
The hotel facilities were well-maintained and offered paid valet parking.
Alexandra
United States,
September
2023
9.2/10
I absolutely loved my stay at this hotel! The location couldn't have been better, right in downtown with everything within walking distance and near a subway station. The rooms were spacious and had the comfiest beds. The staff was incredibly friendly and super helpful, making my experience even better. The dining options were delicious with a lot of variety. Overall, a fantastic value for money with all the amenities and convenience I could ask for.
Rooms
9.0
The rooms were big and comfy, and the location in downtown was a major plus for me.
Service
9.0
The staff are really friendly and super helpful, which made my stay very pleasant.
Location
10.0
The location is fantastic, being right in the heart of Toronto with everything close by. I couldn't have asked for a better location.
Dining
9.0
The dining experience throughout my stay was delicious, with a lot of variety to choose from. It truly exceeded my expectations.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable and convenient stay.
Damian
United Kingdom,
August
2023
7.4/10
The hotel rooms were very clean and spacious, offering great comfort, but could have been cleaner and needed more towels. The pricing is on the higher side, especially with the additional cost of $21 for parking for less than 24 hours.
Rooms
8.0
Service
7.0
The service was professional, friendly, and helpful, but the manual check-in process created chaos and delays for guests.
Location
9.0
The hotel's location is quite good, just a short walk to the Eaton Centre and the heart of downtown, offering easy access to amenities.
Dining
6.0
Dining options were quite limited, missing basics like yogurt or toast. However, the highlights of the stay were the meals provided during the 4-night stay.
Facilities
7.0
The facilities were satisfactory but could have included more dining options.
clean rooms
limited dining
William
United Kingdom,
August
2023
7.6/10
The hotel had a nice view and some updating done, but small details like grout in the shower needing replacement and issues with bathroom linens were noticeable. The staff was very helpful when needed, although more amenities like slippers and bottled water would have been appreciated given the price.
Rooms
8.0
The rooms were clean and comfortable, and the staff was very helpful when needed. Some updating had been done, but minor issues like grout in the shower needing replacement and insufficient bathroom linens were slightly annoying.
Service
7.0
The service at the reception desk was smooth, but a touch more attention to detail, like offering more coffee and ensuring proper pouring, could enhance the experience. There was a discrepancy in the parking price provided.
Location
9.0
The location was fabulous for the entertainment areas and sports areas, being in the center of everything. However, the absence of free breakfast and Wi-Fi was a drawback.
Dining
7.0
The dining experience before dinner was excellent for preparing a day of sightseeing, but it might not cater to those looking for a substantial breakfast. Light snacks were available.
Facilities
7.0
The hotel lacked some necessities like slippers and bottled water, but the view was nice. More attention to maintenance details, like replacing bathroom linens and shower grout, would improve the overall experience.
Norman
United Kingdom,
July
2023
7.6/10
The hotel had both its highs and lows. The rooms were really clean and featured a nice view of the city; however, they smelt like cigarette smoke the entire time. The service was amazing, from the front desk to room cleaning, but the rooms were not yet ready. The location was perfect, walking distance to everything needed but had loose air ventilation. The dining was okay, but prices were a bit high. Overall, a mixed experience with room for improvement.
Rooms
7.0
The rooms were really clean and featured a nice view of the city, but they smelt like cigarette smoke the entire time.
Service
9.0
The service was amazing from the front desk to room cleaning.
Location
8.0
The location was perfect, walking distance to everything we needed, but there was an issue with air ventilation.
Dining
6.0
The dining was okay, but prices were a bit high.
Facilities
The hotel had a mix of positives and negatives in terms of facilities.
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